The Consumer Protection Act No 68 of 2006 (the CPA) is the legislative instrument governing liability in respect of defective or unsafe goods and general consumer protection. Section 61 of the CPA deals with liability for damages caused by goods and can be described as the product liability section. Before the enactment of the CPA, the common law determined the principles of product liability in South Africa (the liability that arises when a product supplied by a manufacturer, distributor or supplier contains a defect which causes financial loss or damage either to a person or to his property).
Perhaps as a business owner, your Last Will and Testament is in place. Fantastic! What does this mean for your business? It is unnerving to explain to business owners that they must consider their options with regard to estate planning in the event of their death. It is an uneasy thought for business owners to
Essentially, the purpose of the Protection of Personal Information Act (POPIA) is to protect people from harm by protecting their personal information. To stop their money being stolen, to stop their identity being stolen, and generally to protect their privacy, which is a fundamental human right.
So, let’s face the facts, collecting money is a job most businesses try to avoid, even though their poor cashflow warrants a debt collection mechanism. Most businesses’ behaviour when collecting debt is very abusive and aggressive. So what is the best practice, without becoming too aggressive whilst maintaining a civil business relationship?