How is a product business liable to consumers?

The Consumer Protection Act No 68 of 2006 (the CPA) is the legislative instrument governing liability in respect of defective or unsafe goods and general consumer protection. Section 61 of the CPA deals with liability for damages caused by goods and can be described as the product liability section. Before the enactment of the CPA, the common law determined the principles of product liability in South Africa (the liability that arises when a product supplied by a manufacturer, distributor or supplier contains a defect which causes financial loss or damage either to a person or to his property).

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